Know the crate, not only the window

Overall crate length, width, height, weight and orientation determine truck, liftgate, forklift, crane and carry-path needs.

Confirm the destination facts

Residential or commercial address, dock, gate, road, appointment, hours, contact and delivery equipment change the freight scope.

Inspect before signing

Check crate condition, photograph all sides, note visible damage on the receipt and follow the stated claims process promptly.

Stage in a protected location

Keep units upright or supported as directed, dry, secure and away from construction traffic until installation.

Turn the guide into a real opening schedule.

Keep every dimension, option, pressure, document, and delivery note connected to the same opening ID.

Start the configuration

Questions about this topic

Is freight included in the product quote?

Only when the quote states the crate, destination and service. Oversized custom windows often require a separate verified freight amount.